OneSafe Privacy Policy
Last Updated: July 25th, 2025
This Privacy Policy explains how Thresholdz Inc. (“OneSafe,” “we,” “our,” or “us”), collects, uses, discloses, and protects information relating to users of our services. This Policy applies to visitors and users of our websites (onesafe.io), as well as our related tools, integrations, APIs, and features (collectively, the “Services”).
Please read this Privacy Policy carefully. By using, accessing, or downloading any part of the Services, you consent to the practices described herein. If you do not agree with this Privacy Policy, please refrain from using the Services.
1. Scope and Updates to This Policy
This Privacy Policy covers how we handle personal information in connection with the Services, including both fiat and crypto-related functionalities.
We may update this Privacy Policy from time to time. If changes are material, we will notify you using reasonable means (e.g., via email or in-app notice) and update the “Last Updated” date. If you continue to use the Services after any changes, you are agreeing to the updated terms.
2. Information We Collect
A. Information You Provide to Us
We may collect information directly from you, including:
Personal and contact details Name, email, phone number, mailing address.
Organizational and identity data Business name, incorporation status, tax ID, KYC/KYB documentation, beneficial owner information.
Account credentials Username or login handles for authenticated access.
Wallet and financial information Public wallet addresses, fiat account details, transaction history, billing information.
Communications Any messages you send us, including customer support, feedback, and general inquiries.
Third-party integrations When you connect with partners such as MetaMask, WalletConnect, Plaid, we may receive related account and transaction data.
Authentication mechanisms For example, Clerk login events and metadata.
B. Information Collected Automatically
We may automatically collect technical and behavioral data about your use of the Services:
IP address and device identifiers
Geolocation (approximate via IP)
Browser type and OS
Access timestamps and session duration
Clickstream data, user flows, and feature usage
Log and error information
Analytics cookies and performance metrics
We use tools such as cookies, pixel tags, and similar technologies to gather this data. You can manage your cookie settings via your browser.
3. How We Use Your Information
We use the information we collect for various lawful business purposes, including:
A. Service Delivery and Operation
Providing access to platform functionality
Processing fiat and crypto transactions
Managing custodial and non-custodial wallets
Authenticating and securing user accounts
Delivering support, notifications, and updates
B. Legal and Regulatory Compliance
Verifying identity and organizational status (KYC/KYB)
Screening against sanctions and watchlists (AML/CFT)
Fulfilling tax, audit, and reporting obligations
C. Platform Improvement
Analyzing user behavior and platform usage
Debugging and improving performance
Enhancing feature development and reliability
D. Safety, Security, and Risk Prevention
Detecting and mitigating fraud or abuse
Investigating anomalies and enforcing policies
Ensuring platform integrity and resilience
E. Communications and Marketing
Sending transactional and service-related messages
Providing updates about new features (with your consent)
Running feedback surveys or beta programs
F. Data Retention and Audit Requirements
We may retain your data:
As long as your account remains active
As required by applicable financial, tax, or AML laws
As necessary to maintain platform integrity, enforce rights, detect fraud, or comply with regulatory obligations
4. How We Share Your Information
We may share your information with:
Service providers – Infrastructure, hosting, analytics, KYC, identity verification, wallet management (e.g., Fireblocks), support, payment rails, etc.
Partners and integrations – Third-party providers you connect to (e.g., Plaid, MetaMask, Evolve Bank, TrueFi, Maple Finance)
Affiliates – Our parent company and subsidiaries
Professional advisors – Law firms, auditors, consultants
Regulators and authorities – To comply with legal obligations or respond to lawful requests
In a business transfer – If we undergo a merger, acquisition, or reorganization
With your consent – As clearly disclosed at the time of data collection
5. Blockchain Considerations
Certain activity on the OneSafe Platform may be recorded on public or permissioned blockchains. This includes wallet addresses, transaction metadata, and balances. Due to the immutable and transparent nature of blockchain systems, this information may be publicly accessible and cannot be modified or deleted.
You should exercise caution when using wallet addresses or identifiers that are tied to personal or organizational identity.
6. Your Rights and Choices
Depending on where you live, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR).
You may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of certain personal data
Object to or restrict how we use your data
Receive a copy of your data in a portable format
Withdraw consent (where applicable)
To exercise your rights, contact us at: 📧 [email protected]
We may need to verify your identity before fulfilling certain requests. Please note that we may retain certain data if required by law or to ensure the security and functionality of the Services.
7. Cookies and Tracking
We and our analytics vendors (e.g., Google Analytics) use cookies and similar technologies to:
Maintain session state
Understand user behavior
Improve functionality
Measure marketing effectiveness
You can disable or manage cookies in your browser settings. You may also opt out of tracking via tools like Google Analytics Opt-Out.
We do not currently respond to browser-based Do Not Track signals.
8. SMS Notifications
If you opt in to receive SMS messages from OneSafe:
You may receive account alerts, reminders, or status updates
Message and data rates may apply
You may opt out at any time by replying “STOP”
We use your phone number solely for these purposes and do not share it with third parties for their own marketing use.
9. Children's Privacy
The Services are not directed at children under 13. We do not knowingly collect personal information from anyone under that age. If you are a parent or guardian and believe your child has provided us with information, please contact us and we will take appropriate action.
10. International Users and Data Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in jurisdictions where privacy protections may differ.
Where required, we use safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy determinations
Other recognized legal mechanisms
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
📧 [email protected] 🌐 https://www.onesafe.io
Last updated